Terms of Business
All details of business terms, prices & descriptions of items offered for sale in this shop are current, subject to change without prior notice & replace any previously advertised details.

Availability of Goods and Ordering
This web site is designed to show only items of stock that are still available for sale, but it is still remotely possible that an item could be sold during your visit to the web site. In the unlikely event of an item being sold by the time you place your order we will inform you by return email. We operate a live web site so please be aware that upon ordering an item it is automatically removed from sale and therefore we ask you not to place an on-line order unless you are committing to purchase. Our web site carries a minimum order policy of £25. Orders totalling an amount below this figure will be subject to a £5 surcharge. Due to past incidents we now require identification in the form of driving licence, passport and proof of home address for all orders over the amount of £1,000 to first time buyers, in addition any new customer to us intending to buy edged weapons we require proof that you are over the age of 18.

Our Guarantee
All items advertised on this web site are of original period manufacture unless stated otherwise. We offer a money back guarantee on all of the goods supplied subject to the terms listed below.

1. Should you be unhappy with any item purchased you should contact us by email within 14 days of receipt of the goods, the item can then be returned to us provided that it is in the condition as sent for a full refund of the purchase price. If returning an item from overseas please request further information regarding Customs declarations, failure to do so may result in financial penalties incurred by the customer. If an item of return is not notified to us within 14 days it will be considered as sold, we regret that return postage costs are not refundable.
2. The refund offer does not apply to any good purchased in error including errors in translation of the text of this web site to another language, on behalf of a third party, nor to goods that have been damaged, disassembled or tampered with after purchase.
3. We supply items for collectors; display purposes only and such items are not intended for actual wear or use. We do not guarantee the fitting of any clothing, footwear or headgear, nor their suitability for being worn.
4. The responsibility lays with the customer to ensure that any goods ordered are allowed to be imported into your Country, if an item has to be returned because it cannot be imported to your Country we can offer other goods to the same value in exchange, less any return postage and import costs incurred by us but are unable to give a refund.

Acknowledgment & Acceptance of Orders
No contract will exist between you and us until we have received full payment from you and have dispatched the ordered products. Please note that our initial acknowledgment of your order does not constitute acceptance of that order.

Should we, for any reason, decide not to accept your order we will advise you accordingly and any monies paid will be refunded.

Delivery Charges
All orders are subject to a delivery, packaging and handling charge, the correct charges will be automatically calculated via our shopping basket ordering system and are based on the total weight and size of your order, your location. Please be aware that we reserve the right to alter any miscalculation, plus or minus, and you will be notified prior to shipping and charging of any changes. We do not send parcels via Federal Express, UPS, or any other courier service unless you have your own account with the afore-mentioned companies and you wish to settle the postal fee personally. We send all goods via UK based postal services with full insurance. Items sent to the African Continent will be sent via Data Post only and carry a further insurance fee to the cost of the customer.

Payment
We currently accept payment via: -
All major credit cards (subject to a 3% surcharge)
Debit cards
Wire Bank Transfer (see below) Sterling, U.S.Dollar, Euro.
Personal Cheques.
International Money Orders and Bank Drafts.
We do not accept Paypal.
All Credit Card payments will be taken in British Pound Sterling.
Regimentals cannot be held responsible for sudden changes in foreign exchange rates.

Interest Free Lay Away Scheme
We offer a simple and cost effective lay away scheme to aid your purchase, once your order is confirmed we require a 25% down payment and the due balance to be paid in full, interest free, within 12 weeks of ordering. Failure to settle the account may result in the loss of your deposit, subject to the discretion of Regimentals Limited.

Terms of Gold, Silver and Bronze Used
The expressions gold, silver or bronze relate to, especially in the case of decorations, to the grade of the award or the appearance or plating finish of metal items and does not imply a solid metal content of this description unless otherwise stated.

Selling Your Items
If you wish to sell an individual item or an entire collection please contact us with photographs, descriptions and prices you would like to achieve. After we have reviewed the material and had a chance to correspond we shall ask you to send your items to us. Once we receive the items and have inspected them we will then forward payment to you. If we fail to come to negotiate a deal you will have your items returned to you free of postal charge immediately.

Copyright
All photographs on the web site are our property and are not to be reproduced without prior permission.

Electronic Disclaimer
Due to the complexities of the electronic world regarding this web shop, we reserve the right to refuse a sale if there has been an electronic failure in the pricing of any specific item.

Armed Forces Discount
To take up the offer of our 10% discount to serving armed forces members of the coalition, which encompasses all of the NATO Countries, we require a scan of your military identification card.